Successful conflict resolution /

Lawson, Ken

Successful conflict resolution / Ken Lawson. - Hauppauge, N.Y. : Barron's, ©2007. - 240 pages ; 15 cm. - Business buddies. .

Introduction --
Defining conflict --
The costs of conflict --
Avoiding conflict --
Barriers to conflict resolution --
Resolving conflict --
Making mediation work --
Index

9780764137051 0764137050


Conflict management.
Interpersonal conflict.

HD42 / .L38 2007