MARC details
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09506nam a2200241 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
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AUA.1 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20200214102539.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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160930b xxu||||| |||| 00| 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
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| LC control number |
419858105 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9780061894107 |
| 040 ## - CATALOGING SOURCE |
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| Transcribing agency |
JTL |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
HD70.U5 |
| Item number |
P4245 2012 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Peters, Thomas J. |
| 245 ## - TITLE STATEMENT |
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| Title |
The little big things : |
| Remainder of title |
163 ways to pursue excellence / |
| Statement of responsibility, etc |
Thomas J Peters. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
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| Place of publication, distribution, etc |
New York : |
| Name of publisher, distributor, etc |
Harper Business, |
| Date of publication, distribution, etc |
c2012. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
xxix, 538 p. ; |
| Dimensions |
22 cm. |
| 500 ## - GENERAL NOTE |
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| General note |
Includes index. |
| 505 ## - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Introduction --<br/>Little: --<br/>1: It's all about the restrooms! --<br/>2: Small stuff matters-a lot! --<br/>3: Flower power! --<br/>4: Master the fine art of -nudgery! --<br/>Excellence: --<br/>5: If not excellence, what? If not excellence now, when? --<br/>6: Whither excellence? Or: asleep at the wheel --<br/>7: Quality: you'll know it when you see it --<br/>8: Excellence is --<br/>Special Section: Guru Gaffes --<br/>Crisis: --<br/>9: That which goeth up and up and up doth not goeth more up and more up and more up forever and ever and ever --<br/>10: Good things (especially in bad times?) come in threes --<br/>11: Get China on your mind! Get India on your mind! --<br/>Opportunity: --<br/>12: Tough times? Matchless opportunity! --<br/>13: Boring is beautiful! (Or at least it can be) --<br/>14: Old rules (yes, even in the "Age of the Internet") --<br/>15: Build green now (no excuses!) --<br/>16: Bottom line in bad times: obsess over the top line --<br/>Resilience: --<br/>17: Swan dive: guide to getting on with getting on --<br/>18: Lifetime employment is dead; your career is not --<br/>19: Failure-celebrate it! --<br/>20: World's worst advice (please ignore it) --<br/>Special Section: Recession 46: Forty-six "secrets" and "strategies" for dealing with the gut-wrenching downturn of 2007++ --<br/>Self: --<br/>21: You are your product-develop it --<br/>22: Job one: amuse yourself! --<br/>23: Fitness power = staying power --<br/>24: Mental gymnastics, urgency of --<br/>25: You are your story! So work on it! --<br/>26: Develop your RPOV8-ASAP! --<br/>Others: --<br/>27: Kindness is free! --<br/>28: Civil! Civil! Civil! --<br/>29: Listen to Ann-and "act accordingly" --<br/>30: Being there (Or: how I learned first principles from my grandfather's last rites) --<br/>31: Appreciating the great battle: case for consideration --<br/>32: Thoughtfulness is free (or close thereto) --<br/>Connection: --<br/>33: Only connect --<br/>34: They liked Ike (because Ike liked them) --<br/>35: Always make it personal --<br/>36: Commit "acts of deliberate relationship enhancement" --<br/>Attitude: --<br/>37: Put the "eye-sparkle factor" on your menu --<br/>38: Pleasant, caring, engaged-at 6 am! --<br/>39: Hire "cheerful"-Or: that damned AV guy! --<br/>40: Which "flag" are you waving? --<br/>Performance: --<br/>41: It's showtime! All the time! --<br/>42: Work (like a demon) on your first impressions --<br/>43: Work (like a demon) on your last impressions --<br/>44: Work on your presentation skills (Or: 17 minutes can change the world!) --<br/>Work: --<br/>45: On being a "professional" --<br/>46: Everything passes through finance (and so should you) --<br/>47: What's on the agenda? Why don't you decide? --<br/>48: We are all in sales-period --<br/>Initiative: --<br/>49: Make that "three-minute call"! Today! Now! --<br/>50: Show up! (it's a start). 51: Get up earlier than the next (in this case) gal --<br/>52: Make an insane public effort --<br/>Leadership: --<br/>53: To lead is to measurably help others succeed --<br/>54: At their service --<br/>55: Have you "hosted" any good employees lately? --<br/>56: Sacred trust --<br/>57: Rat psych rules!-Or: deploying positive reinforcements' incredible potency --<br/>Words: --<br/>58: What do you think? --<br/>59: Thank you --<br/>60: I'm sorry --<br/>61: Words of truth-from a fiction writer --<br/>Networking: --<br/>62: One line of code: shortest distance between "critic" and "champion" --<br/>63: Suck down for success --<br/>64: Formula for success: C(I)> C(E) --<br/>65: How does your "inside game" measure up? --<br/>Lunch: --<br/>66: Across the board: cross-functional collaboration is issue #1 --<br/>67: Getting along and going to lunch: solving the cross-functional cooperation problem --<br/>Special Section: Equations: engineer's view of the secrets of effective implementation --<br/>Yes: --<br/>68: Just say yes!-Or: a lesson from my mother-in-law --<br/>69: For the sheer glorious 24/7 fun of it! --<br/>No: --<br/>70: To-don'ts are more important than "to-dos" --<br/>71: Some things worth doing are worth doing not particularly well --<br/>Customers: --<br/>72: It's 11am-have you called a customer today? --<br/>73: There's nothing but nothing better than an angry customer! --<br/>74: What we have here is a failure to overcommunicate --<br/>Action: --<br/>75: Trying my damnedest! Wrong answer! --<br/>76: It is not enough to care! --<br/>77: Captain "Day" and Captain "Night": a tale of two deployments and two suggestions --<br/>78: If you want to find oil, you must drill wells --<br/>Change: --<br/>79: Zen and the art of achieving change where it already exists --<br/>80: Way of the demo --<br/>81: Big change-all at once! --<br/>82: Big change-in a short time --<br/>83: Clever? Never! --<br/>Special Section: You, me, and Charlie Wilson's war --<br/>Passion: --<br/>84: I second that emotion! --<br/>85: One rule! Much gold! --<br/>86: Seize the moments --<br/>Presence: --<br/>87: Managing by wandering around-it's all around you! --<br/>88: All senses! Or nonsense! --<br/>89: Leave your wallet (or pocketbook) at home --<br/>90: Get down from your pedestal-and beware the sound of laughter! --<br/>91: Big plan? No, small steps (steps on the ground) --<br/>Talent: --<br/>92: Hiring: do you approach it with unabashed fanaticism? --<br/>93: Promotion: are you building a "two per year" legacy? --<br/>94: Development: are you finding and cultivating first-rate (Godlike) first-line supervisors? --<br/>95: People who lead people: you = your development track record --<br/>People: --<br/>96: It's ALL (All!) about the quality of the workforce --<br/>97: Up with people! Up your people budget! --<br/>98: Cherish the last two-percenters --<br/>99: Excitement axiom-and the people corollary --<br/>Gender: --<br/>100: Pronoun power!-Or: the customer is "she." 101: Women lead! (Can men learn to be good sports about it?) --<br/>102: Men, "Get the facts": women are different --<br/>103: Dressed for success? Or: what the history of the women's suffrage movement taught me about hanging in and hanging in --<br/>Innovation: --<br/>104: Audacity of --research! --<br/>105: Adhocracy-love it or leave it --<br/>106: Beyond excellence: berserk standard --<br/>107: Out of the shadows: skunkworks, revisited --<br/>108: S A V (no, it's not a kind of truck) --<br/>109: What have you prototyped lately? --<br/>110: Hell hath no fury: celebrate "disturbers of the peace" --<br/>111: Innovation15: what we know so far --<br/>Listening: --<br/>112: Now hear this! Listening is the ultimate "core competence" --<br/>113: Are you an "18-second manager"? --<br/>114: Get the story, give the respect --<br/>Special Section: Quotations 34 --<br/>Curiosity: --<br/>115: If you have to ask-then ask (and ask and ask) --<br/>116: Reward DNK (Do not know) --<br/>117: Work the watercooler-Or: are you gossiping enough? --<br/>Learning: --<br/>118: Making the grade: lifelong learning is a mission-statement must --<br/>119: Out-study 'em! --<br/>120: Out-read 'em! --<br/>121: Out-write 'em! --<br/>122: Now enrolling: people's MBA --<br/>Time: --<br/>123: It might be later than you think --<br/>124: Time off for smart behavior --<br/>125: Time out for daydreaming! --<br/>126: Master the art of milestoning --<br/>Design: --<br/>127: Design is everywhere! --<br/>128: Is it "lickable"? --<br/>129: Design sign: can you get there from here? --<br/>130: Love + hate = design power --<br/>Details: --<br/>131: Case of the two-cent candy --<br/>132: If the envelope doesn't fit, forget it! --<br/>133: It's all about the mud --<br/>134: Think billboard sign-we care-we don't care --<br/>Grunge: --<br/>135: Enemy within-or: there is no cost higher than the cost of rigidity --<br/>136: Become a decentralization dervish! --<br/>137: Play the great grunge removal game! --<br/>138: 1 percent drill: clearing away a world of "slop" in just 45 minutes --<br/>139: Goal: to make "common sense" more common --<br/>Enterprise: --<br/>140: Organization is "people serving people" (period!) --<br/>141: PSF mandate: "work worth paying for" --<br/>142: Don't let the "enemy" rule your life --<br/>143: Love your competitors --<br/>Special Section: Top 50 "Have Yous" --<br/>Reimaging: --<br/>144: Create a "Cathedral"! (if not, what?) --<br/>145: Enable dreams (if not, what?) --<br/>146: Launch "Project Ray" --<br/>147: Realism? Not on my watch! --<br/>Wow: --<br/>148: If no WOW, then no go --<br/>149: What makes you so special?-Or: "Only" beats "Best" --<br/>150: Is it "gaspworthy"? 151: Extremism in the defense of WOW is no vice --<br/>Now: --<br/>152: Welcome to the age of metabolic management --<br/>153: Walls of "yesterdays" Walls of "tomorrows" --<br/>154: Pissing away your life: like it or not, work is life! --<br/>Impact: --<br/>155: Forget longevity-think "dramatic frenzy" --<br/>156: How about replacing your "wish it were" list with a "do it now" list? --<br/>Special Section: Heart of business strategy: --<br/>Success: --<br/>157: 3H Model of success --<br/>158: 5-word, 5-point "complete" "excellence manifesto" --<br/>159: Full Nelson-Or: 13 lessons on "navigating" excellence --<br/>160: Cheat sheet for tough time (and other times, too) --<br/>Big: --<br/>161: Retirement sucks --<br/>162: Think legacy! --<br/>163: Don't forget why you're here! --<br/>Dedication --<br/>Acknowledgments --<br/>Index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Industrial management |
| General subdivision |
United States |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name as entry element |
Excellence |
| General subdivision |
United States |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Source of classification or shelving scheme |
Library of Congress Classification |
| Koha item type |
Delbert W. Baker Special Leadership Collection |
| Classification part |
HD 70.U5 |
| Item part |
P4245 2012 |