Crucial conversations : (Record no. 16900)
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000 -LEADER | |
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fixed length control field | 01663nam a22002777a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | AUA.1 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20191015141950.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 160321t xxu||||| |||| 00| 0 eng d |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 2002001129 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 0071401946 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071401944 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | JTL |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | BF637.C45 |
Item number | C78 2002 |
245 ## - TITLE STATEMENT | |
Title | Crucial conversations : |
Remainder of title | tools for talking when stakes are high / |
Statement of responsibility, etc | Kerry Patterson ... [et al.]. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New York : |
Name of publisher, distributor, etc | McGraw-Hill, |
Date of publication, distribution, etc | c2002. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xv, 240 p. ; |
Dimensions | 24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references (p. 31) and index. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | What's a crucial conversation? : and who cares? -- Mastering crucial conversations : the power of dialogue -- Start with heart : how to stay focused on what you really want -- Learn to look : how to notice when safety is at risk -- Make it safe : how to make it safe to talk about almost anything -- Master my stories : how to stay in dialogue when you're angry, scared, or hurt -- State my path : how to speak persuasively, not abrasively -- Explore others' paths : how to listen when others blow up or clam up -- Move to action : how to turn crucial conversations into action and results -- Putting it all together : tools for preparing and learning -- Yeah, but : advice for tough cases -- Change your life : how to turn ideas into habits. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Interpersonal communication. |
9 (RLIN) | 53060 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Interpersonal relations. |
9 (RLIN) | 53061 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Patterson, Kerry, |
Dates associated with a name | 1946- |
9 (RLIN) | 53062 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Grenny, Joseph |
9 (RLIN) | 53063 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | McMillan, Ron |
9 (RLIN) | 53064 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Switler, Al |
9 (RLIN) | 53065 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Library of Congress Classification |
Koha item type | Delbert W. Baker Special Leadership Collection |
Classification part | BF 637.C45 |
Item part | C78 2002 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Serial Enumeration / chronology | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type |
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Library of Congress Classification | DWB Special Leadership Collection | Judith Thomas Library | Judith Thomas Library | Delbert W. Baker Special Leadership Collection | 31/10/2016 | Donation, Dr. Delbert Baker | 10.00 | AUA20257 | 3 | BF 637 .C45 C78 2002 | AUA20257 | 19/03/2021 | 24/02/2021 | 10.00 | 31/10/2016 | Delbert W. Baker Special Leadership Collection |