TY  - BOOK
AU  - Karen Dillon
TI  - Harvard business review
SN  - 0017-8012
AV  - HF5001 .H3
U1  - 330.9/04 
PY  - 2011///
CY  - Boston [etc.]
PB  - Graduate School of Business Administration, Harvard University.
KW  - Business
KW  - Periodicals
KW  - Economic history
KW  - Commerce
KW  - Economics
KW  - Affaires
KW  - Périodiques
KW  - Histoire économique
KW  - Bedrijven
KW  - gtt
KW  - Electronic journals
N1  - Contents:

Spotlight on Reinventing retail.

The future of shopping;
Retail isn't broken. Stores are;
Know what your customers want before they do

THE BIG IDEA: 
First, let's fire all managers.

The power of collective ambition;
Who really makes the big decisions in your company?;
Don't let your supply chain control your business;
How I did it: HSN's CEO on fixing the shopping network's culture;
The globe: The ordinary heroes of the Taj.

IDEA WATCH:
When rivals merge, think before you follow suit;
Defend your research: Your use of pronouns reveals your personality;
Vision statement: The charts that changed the world.
EXPERIENCE:
Managing yourself: Get ready for your next assignment.
Case Study: Can nice guys finish first?; Access limited to subscribers; Supplements accompany some numbers; Annual index published <2004-> as an annual supplement with title: Reader's guide; Also available in print
UR  - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.001
UR  - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.002
UR  - http://www.columbia.edu/cgi-bin/cul/resolve?clio4813595.003
ER  -