TY  - BOOK
AU  - Toropov,Brandon
TI  - The complete idiot's guide to getting along with difficult people
SN  - 0028615972
AV  - HD42 .T66 1997
U1  - 650.1/3 21
PY  - 1997///
CY  - New York
PB  - Alpha Books
KW  - Conflict management
KW  - Interpersonal conflict
KW  - Problem employees
KW  - Business communication
KW  - Psychological aspects
KW  - Interpersonal confrontation
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 194-195) and index
UR  - http://lcweb.loc.gov/catdir/toc/97-70160.html
UR  - http://www.loc.gov/catdir/enhancements/fy0716/97070160-d.html
ER  -