TY - BOOK AU - Aronoff, Craig E. AU - Ward, John L., TI - Family business governance: maximizing family and business potential SN - 9780230111066 AV - HD62.25 .A76 2011 PY - 2011/// CY - New York : PB - Palgrave Macmillan, KW - Family corporations KW - Management. KW - Family-owned business enterprises KW - Management N1 - Originally published: Marietta, GA : FBCG Publications, ©1996; Excellence at your vocation, from homemaking to investment banking : excellence at any vocation requires hard work, high standards, expertise, and education : excellence earns respect -- Flexibility in your views of difficult issues : that means you have the ability and desire to listen to other points of view, an ability to empathize, and an understanding that you aren't always right : open-mindedness reduces defensiveness -- Literacy in business language and the characteristics of your industry : family members who are willing to hold themselves accountable to the business will learn how to interpret financial statements, judge competitors, and keep up with business trends : literacy eases communication -- Preparedness to understand business concerns : this means a willingness to do your homework and to study and understand the information you are given by management -- Trust in management : family members' trust in experienced, talented managers makes it easier for management to institute constructive changes, innovate and take the risks necessary to running a successful business : the more trusting family shareholders are, the greater is their capacity to strengthen the business : trust makes teamwork possible N2 - Strong family governance can create an environment of smooth decision making, cohesiveness, effective conflict resolution and a directive that moves the business forward. Authors Aronoff and Ward show leaders why a strong governance is critical to taking families from one generation of success to the next. ER -