TY - BOOK AU - Rusk,Tom AU - Miller,D.Patrick TI - The power of ethical persuasion: winning through understanding at work and at home SN - 0670846171 : AV - BF637.N4 R87 1993 U1 - 158/.5 20 PY - 1993/// CY - New York, N.Y. PB - Penguin Books KW - Negotiation KW - Persuasion (Psychology) KW - Interpersonal conflict KW - Communication KW - Break down KW - Feelings and facts KW - Values KW - Person's viewpoint KW - Creating resolution KW - Friends, lovers, and spouses KW - Bosses, Managers, and employees KW - Parents and children KW - Difficult people KW - Extra-difficult situations N1 - The Roots of Ethical Persuasion-- How Does Ethical Peasuasion Work?-- Applying Ethical Persuasion ER -