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The theory and practice of change management / John Hayes.

By: Material type: TextPublication details: Basingstoke, Hampshire : Palgrave Macmillan, c2018Edition: 5th editionDescription: xxxii, 529 pages : 26 cm color illustrationsISBN:
  • 9781352001235
Subject(s): DDC classification:
  • 658.4/06 23
LOC classification:
  • HD58.8 .H39 2018
Contents:
Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.
Item type: Books
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Judith Thomas Library General Stacks Books HD 58.8 .H39 2018 (Browse shelf(Opens below)) AUA25576 Available AUA25576

Includes bibliographical references and index.

Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.