How did that happen? :

Connors, Roger.

How did that happen? : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith. - New York : Portfolio, 2009. - xii, 252 p. : ill. ; 24 cm.

Includes index.

The outer ring -- Form expectations -- Communicate expectations -- Align expectations -- Inspect expectations -- The inner ring -- Examine motivation -- Evaluate training -- Assess accountability -- Consider culture.

A simple, proven approach to improve accountability and your company's bottom line.

9781591842583 1591842581

2009012937

GBA959883 bnb

015292182 Uk


Management--United States.
Responsibility.
Employee motivation.
Organizational behavior.

HD70.U5 / C588 2009

658.3/14