50 powerful ideas you can use to keep your customers /
Timm, Paul R.
50 powerful ideas you can use to keep your customers / Fifty powerful ideas you can use to keep your customers by Paul R. Timm. - 3rd ed. - Franklin Lakes, NJ : Career Press, 2002. - 158 p. : ill. ; 21 cm.
Includes bibliographical references (p. 147-149) and index.
1564145999 (pbk.)
2001054396
Customer services--Management.
Consumer satisfaction.
Supervision of employees.
HF5415.5 / .T498 2002
658.8/12
50 powerful ideas you can use to keep your customers / Fifty powerful ideas you can use to keep your customers by Paul R. Timm. - 3rd ed. - Franklin Lakes, NJ : Career Press, 2002. - 158 p. : ill. ; 21 cm.
Includes bibliographical references (p. 147-149) and index.
1564145999 (pbk.)
2001054396
Customer services--Management.
Consumer satisfaction.
Supervision of employees.
HF5415.5 / .T498 2002
658.8/12