Getting past no :
Ury, William.
Getting past no : negotiating your way from confrontation to cooperation / William Ury. - Rev. ed. - New York : Bantam Books, 1993. - 189 p. ; 21 cm.
Includes bibliographical references.
Getting ready- Overview: breaking through barriers to cooperation- Prologue: prepare, prepare, prepare--
Using the breakthrough strategy- don't react: go to the balcony-
Don't argue: step to their side- Don't reject: reframe- Don't push: build them a golden bridge- Don't escalate: use power to educate--
Turning adversaries into partners.
9780553371314 (pbk.)
2007276503
Negotiation.
BF 637 .N4 / U79 1993
158/.5
Getting past no : negotiating your way from confrontation to cooperation / William Ury. - Rev. ed. - New York : Bantam Books, 1993. - 189 p. ; 21 cm.
Includes bibliographical references.
Getting ready- Overview: breaking through barriers to cooperation- Prologue: prepare, prepare, prepare--
Using the breakthrough strategy- don't react: go to the balcony-
Don't argue: step to their side- Don't reject: reframe- Don't push: build them a golden bridge- Don't escalate: use power to educate--
Turning adversaries into partners.
9780553371314 (pbk.)
2007276503
Negotiation.
BF 637 .N4 / U79 1993
158/.5