Amazon cover image
Image from Amazon.com

The crisis manager : facing disters, conflicts, and failures / Otto Lerbinger.

By: Material type: TextSeries: Routledge communication series ; 2Publication details: New York : Routledge, 2012.Edition: 2nd edDescription: xvi, 378 p. ; 24 cmISBN:
  • 9780415892285 (alk. paper)
  • 9780415892315
  • 9780203222133
Subject(s): LOC classification:
  • HD49  .L468 2012
Contents:
Understanding crises -- Risk management : preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.
Item type: Books
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Judith Thomas Library General Stacks Books HD 49 .L468 2012 (Browse shelf(Opens below)) AUA017490 Available AUA017490

Browsing Judith Thomas Library shelves,Shelving location: General Stacks Close shelf browser (Hides shelf browser)

Rev. ed. of: The crisis manager : facing risk and responsibility. 1997.

Includes bibliographical references and index.

Understanding crises -- Risk management : preparing for the worst -- Crisis communication -- Image restoration strategies in crisis communication -- Natural crises -- Biological crises -- Technological crises -- Confrontation crises -- Crises of malevolence -- Crises of mismanagement -- Crises of skewed management values -- Crises of deception -- Crises of management misconduct.