Practical mediation : a guide for learners and professionals / Ayuba Gimba Mavalla.
Material type:
- 9789789518203
- BV4597.53.C58 M38 2016
Contents:
1. Understanding conflict
2. The dynamics of conflict
3. Setting the stage for the mediation process
4. Mediation and the mediator
5 Rules for mediation and peacemaking
6. The concept of position and interests
7. The place of forgiveness in mediation
8. Steps for leading disputants to agreement
9 Conclusion.

Current library | Collection | Call number | Vol info | Copy number | Status | Date due | Barcode | |
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Judith Thomas Library General Stacks | Books | BV 4597.53 .C58 M38 2016 (Browse shelf(Opens below)) | AUA21220 | 1 | Available | AUA21220 | ||
Judith Thomas Library General Stacks | Books | BV 4597.53 .C58 M38 2016 (Browse shelf(Opens below)) | AUA21221 | 2 | Available | AUA21221 |
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BV 4597.53 .C58 M38 2015 Mediation : | BV 4597.53 .C58 M38 2015 Mediation : | BV 4597.53 .C58 M38 2016 Practical mediation : | BV 4597.53 .C58 M38 2016 Practical mediation : | BV 4597.53 .C58 P63 2017 Overcoming conflict / | BV 4597.53 .C64 S38 2015 An essential guide to interpersonal communication : | BV 4597.53 .C64 S74 2006 Communicating for a change / |
1. Understanding conflict
2. The dynamics of conflict
3. Setting the stage for the mediation process
4. Mediation and the mediator
5 Rules for mediation and peacemaking
6. The concept of position and interests
7. The place of forgiveness in mediation
8. Steps for leading disputants to agreement
9 Conclusion.