@book{16480,
	author = {Denove, Chris. and Power, James D.},
	title = {Satisfaction :},
	publisher = {Portfolio,},
	year = {2006.},
	address = {New York :},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/fy0612/2005055231.html}
}