@book{16510,
	author = {Lynn, Adele B.},
	title = {Quick emotional intelligence activities for busy managers :},
	publisher = {AMACOM / American Management Association,},
	year = {c2007.},
	address = {New York :},
	url = {http://www.loc.gov/catdir/toc/ecip0616/2006020591.html}
}