00947cam a22002654a 450000100090000000300060000900500170001500800410003201000170007302000150009004000180010504200080012305000270013108200170015810000310017524501250020626000340033130000210036565000250038665000230041170000240043470000300045885600890048885601040057711797892AUA.120200210110805.0990928s2000    nyu           000 0 eng    a   99049306   a0786866020  aDLCcDLCdDLC  apcc00aHF5549.5.M63bL86 200000a658.3/142211 aLundin, Stephen C.,d1941-10aFish! :ba remarkable way to boost morale and improve results /cby Stephen C. Lundin, Harry Paul, and John Christensen.  aNew York :bHyperion,cc2000.  a112 p. ;c22 cm. 0aEmployee motivation. 0aCustomer services.1 aPaul, Harry,d1950-1 aChristensen, John,d1959-423Publisher descriptionuhttp://www.loc.gov/catdir/enhancements/fy1207/99049306-d.html423Contributor biographical informationuhttp://www.loc.gov/catdir/enhancements/fy1401/99049306-b.html