TY - BOOK AU - Wong,Melissa Autumn AU - Saunders,Laura AU - Smith,Linda C. TI - Reference and information services: an introduction T2 - Library and information science text series SN - 9781440868832 AV - Z711 .R443 2020 U1 - 025.5/2 23 PY - 2020/// CY - Santa Barbara, CA PB - Libraries Unlimited KW - Reference services (Libraries) KW - Information services N1 - Includes bibliographical references and index N2 - "This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and information services with less emphasis on print and more emphasis on strategies and scenarios"-- ER -