TY - BOOK AU - Schroeder, Roger G. TI - Operations management: contemporary concepts and cases SN - 9780071263863 AV - TS155 .S334 2008 PY - 2008/// CY - Boston PB - McGraw Hill Pub. KW - Production Management KW - Decisioin Making N1 - includes index; Suitable for the instructor seeking a short text with cases, this book employs a cross-functional perspective, appealing to non-majors and practical for use in an MBA level course in operations management. The cases offer variety in length and rigor; and several are from Harvard and Darden; Part I: Introduction 1. The Operations Function 2. Operations and Supply Chain Strategy 3. Product Design Part II: Process Design 4. Process Selection 5. Service Process Design 6. Choice of Technology 7. Process-Flow Analysis Part III: Quality 8. Managing Quality 9. Quality Control and Improvement Part IV: Capacity and Scheduling 10. Supply Chain Management 11. Forecasting 12. Facilities and Aggregate Planning 13. Scheduling Operations 14. Project Scheduling Part V: Inventory 15. Inventory 16. Materials Requirement Planning 17. JIT and Lean Thinking Cases ER -