Deliver outstanding customer service : gain and retain customers and stay ahead of the competition / Susan Nash and Derek Nash.

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Material type: Text

TextPublication details: London : Howtobooks, c2002.Edition: 2nd edDescription: xii, 226 p. : ill. : 24 cmISBN:

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Books

Holdings
Current library	Collection	Call number	Vol info	Status	Date due	Barcode
Judith Thomas Library General Stacks	Books	HF 5415.5 .N37 2002 (Browse shelf(Opens below))	AUA016680	Available		AUA016680

Includes bibliography and index.