The theory and practice of change management /
Hayes, John, 1943-
The theory and practice of change management / John Hayes. - 5th edition. - Basingstoke, Hampshire : Palgrave Macmillan, c2018 - xxxii, 529 pages : color illustrations ; 26 cm
Includes bibliographical references and index.
Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.
9781352001235
2014017589
Organizational change.
Organizational effectiveness.
Organizational administration
Organizational Innovation
Business and Management
HD58.8 / .H39 2018
658.4/06
The theory and practice of change management / John Hayes. - 5th edition. - Basingstoke, Hampshire : Palgrave Macmillan, c2018 - xxxii, 529 pages : color illustrations ; 26 cm
Includes bibliographical references and index.
Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.
9781352001235
2014017589
Organizational change.
Organizational effectiveness.
Organizational administration
Organizational Innovation
Business and Management
HD58.8 / .H39 2018
658.4/06