The theory and practice of change management / John Hayes.
Material type: TextPublication details: Basingstoke, Hampshire : Palgrave Macmillan, c2018Edition: 5th editionDescription: xxxii, 529 pages : 26 cm color illustrationsISBN:- 9781352001235
- 658.4/06 23
- HD58.8 .H39 2018
Current library | Collection | Call number | Vol info | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Judith Thomas Library General Stacks | BKS | HD 58.8 .H39 2018 (Browse shelf(Opens below)) | AUA25576 | Available | AUA25576 |
Includes bibliographical references and index.
Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.