Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.
Material type:
TextPublication details: New York : Harper & Row, c1989.Edition: 1st edDescription: xxii, 227 p. ; 21 cmISBN: - 0060161809 :$19.95
- 658.8/12 20
- HF 5415.5 .D38 1989
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| Judith Thomas Library General Stacks | Books | HF 5415.5 .D38 1989 (Browse shelf(Opens below)) | AUA004549 | Available | AUA004549 |
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| HF 5415.32 .L4677 1993 Consumer behavior : | HF 5415.5 .A425 1992 The only thing that matters : | HF 5415.5 .B88 2009 Customer relationship management : | HF 5415.5 .D38 1989 Total customer service : | HF 5415.7 .S86 2001 Strategic logistics management / | HF 5415.7 .S86 2001 Strategic logistics management / | HF 5415.7 .S86 2001 Strategic logistics management / |
Includes bibliographical references.